Our Office & Showroom

Our Story

Double O, Inc. is a distributor and certified installer of leading industry brand Windows, Doors, Storefront, and Curtain Wall solutions for commercial & residential builder / contractors in Michigan. Our company began operations in 1997 and has steadily grown in skills, talent and experience to become known and recognized as “The Most Knowledgeable Company in our Industry”. Our combined leadership experience totals over 155 years of hands on Technical Expert know-how! That says a ton….

In 2018, we were given the honorable “Torch Awards for Ethics” from the Better Business Bureau. From 2014 thru 2016, Double O receives recognition from Inc. Magazine being awarded the prestigious “Inc. 5000 Award – Fastest Growing Private companies in the US”.

We are currently recognized on a short list for:

“Michigan 50 Companies to Watch”
A 2014 Awarded Recipient

Our Commitment

FULFILLMENT PHASE – WE ARE COMMITTED TO…

Handling orders in a prompt manner.
Managing product arrivals, staging, and delivery to your project site.
Ensuring high quality, properly installed products and services.
Providing quality workmanship from experienced technicians.
Protecting the surrounding area and cleaning up thoroughly after our work.
Performing inspection of completed projects and resolving any concerns, ensuring the project conforms to our standards of quality.
Reporting any warranty concerns to the manufacturer for resolution and servicing as needed with our certified personnel.
Inspecting project completion to ensure your satisfaction.
Providing education about use and care of your new products.

ONGOING CARE – “Our Pledge” of commitment to you….

Be available to answer any questions regarding your project.
Provide any warranty repairs during the manufacturer’s warranty.
Be available to meet long term maintenance needs.
Be here to meet your needs today, tomorrow and into the future.

DESIGN PHASE- WE ARE COMMITTED TO...

Listening to the needs of you, our customer.
Providing educated product manufacturer experts to you during your project design.
Educating you about products, specifications, service, and industry trends.
Evaluating your project, providing you with product recommendations

PRICING PHASE – WE ARE COMMITTED TO….

Getting the best possible products, services, and prices from our suppliers on your behalf.
Clearly conveying products and services included and needed in your quote.
Making sure questions about your quote are addressed and then mutually arriving at an understanding of your project needs and proposal requirements

These Commitments are our Highest Priority in our Service to you – our Customer! We believe in this pledge and proudly put it in writing as our statement of commitment to your satisfaction in every project from Double O!

 
 

Meet the Team

The people behind our success- Our New Team photo is coming soon! (616) 878-3998
Michael F. Otis, CSI, CDT
President

MikeO@DoubleOinc.com
ext- 218

Linda Otis
Finance Director

LindaO@DoubleOinc.com
ext- 151

William Riley
Vice President of Operations

WilliamR@DoubleOinc.com
ext- 114

Doug Pingel
Operations Director

DougP@DoubleOinc.com
ext- 111

Tom Ralya
Marketing & Sales Manager

TomR@DoubleOinc.com
ext- 219

Neil Krumrei
Senior Estimator

NeilK@DoubleOinc.com
ext- 116

Bob TeBos
Estimator / Project Manager

BobT@DoubleOinc.com
ext- 112

Jack Johnson
Project Manager

JackJ@DoubleOinc.com
ext- 117

Philip Otis
Service Manager

PhilipO@DoubleOinc.com
ext- 240

Isaac Bennett
Project Coordinator

IsaacB@DoubleOinc.com
ext- 140

Corey Engle
Accounting Specialist

CoreyE@DoubleOinc.com
ext- 155

Linda Belgiano
Contract Administrator

LindaB@DoubleOinc.com
ext- 113